Better Business Bureau rates 'Big-City Yorkies' an F

ABILENE, TX - The Better Business Bureau (BBB) is rating Big-City Yorkies an "F" for multiple reasons. This Abilene company has reportedly has "no local or regional roots" in the area. 

The business does list a local address but, "This business extracts money from potential buyers the fails to deliver purchased animals," according to the BBB. Big-City Yorkies is based solemnly online and over the phone. 

According to the BBB website, this business received an "F" rating for:

  • Failure to comply with arbitration decision or mediated settlement
  • 22 complaints filed against business
  • Failure to respond to four complaints filed against business
  • One complaint filed against business that was not resolved

The BBB website shows five negative reviews on the business. Customers said they saw animals online for sale through this company and when they paid for them, they never received the animal they purchased. 

In the reviews they mentioned this company was also on two other websites: www.perfectshihtzus.com and www.skybulldogs.com.

According to the BBB website, Big-City Yorkies is supposedly located at 134 Pack Saddle Pass and has this phone number, (325) 400-8786.

© 2017 KXVA-TV


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